All orders ship FREE via UPS Ground.
If you're located in Phoenix or surrounding areas, we also provide free same-day local pickup or delivery.

⚠️ Core Returns:
Customers are responsible for return shipping costs when sending back used cores.

Orders placed before 5:00 PM PST (Monday–Friday) ship the same business day via UPS Ground.
Expedited and international shipping is available — contact us for a quote.
All deliveries require a signature upon arrival.

You have 45 days from the date of purchase to return your used core for a full refund of the core deposit.

Return Options:
1. Return Cores in Advance:
Send your used core to us before placing your order to avoid the core charge.

2. Return Cores Later (Standard):
Pay the core deposit at purchase. Return your complete, rebuildable core within 45 days for a full refund. Returns after 45 days may qualify for a partial refund.
After 90 days, cores may be declined or credited at our discretion.

Core Return Requirements:

Core must be complete, assembled, and like-for-like

Use a strong box, seal components in plastic, and cushion with at least 2 inches of padding

Include a copy of your invoice or RMA inside the box

Buyer is responsible for all return shipping costs

Damaged, disassembled, or incomplete cores may receive partial or no credit

Refunds are typically processed within 1–3 business days after inspection

Return cores to:
Big Rig Turbo Rebuild
236 S Hobson, Mesa, AZ 85204

Warranty Summary

Our turbo rebuilds include a 12-month workmanship warranty. Warranty coverage applies to defects related to the rebuild process.

Warranty does not cover damage caused by improper installation, contaminated oil, clogged oil lines, boost leaks, foreign object damage, engine issues, tuning/deletes, or lack of required inspection.

For full warranty terms, please visit our Our Policies page.

Contact Information

BigRig Turbo Rebuild
Phone: (480) 307-4528
Website: bigrigturborebuild.com

By purchasing, installing, or using any product sold by BigRig Turbo Rebuild, the purchaser acknowledges and accepts the terms of this warranty policy.

Returns accepted within 30 days of purchase.
To qualify, items must be unused, in original condition and packaging, and include proof of purchase.

Once received and inspected, approved refunds will be issued to the original payment method within a few business days.

Note:

-Sale items are non-refundable

-Shipping costs are non-refundable

-You are responsible for return shipping

-Consider using trackable shipping for high-value items

-For exchanges due to damage or defect, call us to begin the process.

Return address:
Big Rig Turbo Rebuild
236 S Hobson, Mesa, AZ 85204

For questions, call us at (480) 307-4528.